SHIPPING
a) We do ship via COURIER EXPRESS/POS LAJU for Malaysia & international shipping.
b) Shipping charges are different based on weight and shipping location.Detail breakdown payment will include shipping charges once payment method and shipping method.
c) Delivery is approximately working days within 1 - 2 days Peninsular M'sia and 3- 4 working days within Sabah & Sarawak.
d) Items will be post once full payment have been made.
e) We do welcome combine shipping to save your postage.
f) We do ship to worldwide. Please contact us for shipping cost.
RETURN POLICY**
a) We are committed to providing the highest quality products and customer service. If you are not satisfied with your purchase simply return the item(s) within 30 days after shipping date in NEW, UNWORN, and UNWASHED condition with original tags.
b) We regret we are unable to accept returns for items marked On Sale or Stock Clearance.
c) We will refund your money excluding the original delivery charge after we received the item(s)
OR, you can replace your original order with item(s) from our online shop up to but not exceeding the value of your original purchase.
Please note:
**The item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
**The cost of returning the item to us is your responsibility.
**We cannot accept liability for parcels damaged during transit so we advise you to wrap the product adequately to prevent this happening.
Please ensure you include the following details with all returns:
* Your daytime contact telephone number
* The reason for the return
* Your item(s) code
All returns must be sent to:
Shoes by Toms
12-1-1 Jalan Megan Setapak 1,
Taman Megan,Sri Rampai
Wangsa Maju,
53300 Kuala Lumpur
